CITIZEN’S CHARTER
This is your guide to availing of services of the city government of Tayabas.
LEGAL ASSISTANCE
ABOUT THE SERVICE:
The City Legal Office provides free legal advice and assistance to clients, including individuals from national and local, schools, barangays, and the citizens of Tayabas City. Upon arrival, clients are required to register and undergo an interview conducted by the Legal Professionals.
OFFICE DIVISION:
City Legal Office
TYPE OF TRANSACTION:
G2C - Government to Customer, G2B - Government to Business, G2G - Government to Government
Classification:
Simple
WHO MAY AVAIL:
All residents
CHECKLIST OF REQUIREMENTS:
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Request Letter (1 original) |
Client |
| Necessary documents pertinent to the legal issue to be brought before the City Legal Office (1 original or photocopy of each document) |
Client |
CLIENT STEPS:
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign the client logbook at the front desk upon arrival. | 1.1 Provide the logbook to the client. | None | 3 minutes | Marident Anne A. Nanea Joshua R. Magracia Administrative Officer I City Legal Office |
| 2. Submit necessary documents pertinent to the legal issue. | 2.1 Conduct an initial review of relevant documents related to the legal issue to be presented to the City Legal Office. | None | 5 minutes | Marident Anne A. Nanea Joshua R. Magracia Administrative Officer I City Legal Office |
| 3. Refer the request to the City Legal Officer for proper disposition. |
3.1 Interview the client to determine the legal inquiry. 3.2 Provide adequate and appropriate responses. |
None | 1 hour | Christopher P. Juniar Legal Officer City Legal Office |
| 4. Fill- up client Feedback Form | 4.1 Provide the Feedback Form to the client. | None | 5 minutes | Marident Anne A. Nanea Joshua R. Magracia Administrative Officer I City Legal Office |
| TOTAL: | None | 2 hours, 13 minutes | ||
| END OF TRANSACTION |