CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

PHOTOCOPYING OF LIBRARY MATERIALS

ABOUT THE SERVICE:

Photocopying service is available at the city library, which allows library clients to duplicate any part of the reading materials.

OFFICE DIVISION:

Office of the City Library

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

The General Public

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Any of the following: 1-Photocopy of Valid ID (For Students) 1-Photocopy of Government Issued ID	Library Clients

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present the ID to the front desk together with the materials for photocopy and fill out the FOI form	1.1 Get the ID and the completeness of information on the FOI form	None	5 minutes	Mariden Villanueva Bookbinder II Office of the City Library
2. Issued the materials for photocopy	2.1 Hand in the materials for photocopying.	None	4 minutes	Mariden Villanueva Bookbinder II Office of the City Library
3. Mode of Payment	3.1 Issued a temporary receipt. 3.2 Weekly remittance to the treasury of the collected amount. 3.3 Official Receipt for consolidation (Documentation)	Php 1.00 (short) Php 1.75 (long)	3 minute	Mariden Villanueva Bookbinder II Office of the City Library
4. Return the materials to the front desk	4.1 Received, inspected the materials and returned the clients ID.	None	3 minutes	Mariden Villanueva Bookbinder II Office of the City Library
	TOTAL:	Php 1.00 (short) Php 1.75 (long)	15 minutes
		END OF TRANSACTION