CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

USE OF COMPUTER AND INTERNET/WIFI FACILITIES

ABOUT THE SERVICE:

The Internet/WIFI and computer facilities provide users access to open electronic resources and allow them to explore other research materials for their research and reading. Also, this can be used to avail any e-government services.

OFFICE DIVISION:

Office of the City Library

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

The General Public

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
None	None

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Proceed to the Front Desk to inquire about the availability of service facilities.	1.1 Inform the client on the availability of service facilities.	None	4 minutes	Mary Grace Palmaria Administrative Assistant II Office of the City Library
2. If available, register on the logbook.	2.1 Check the completeness of the required information.	None	4 minutes	Mary Grace Palmaria Administrative Assistant II Office of the City Library
3. Proceed to the computer area to utilize the Internet/WIFI and computer facilities.	3.1 Provide assistance if necessary.	None	2 minutes	Mary Grace Palmaria Administrative Assistant II Office of the City Library
4. After utilizing the computer logout your personal accounts.	4.1 Exit from the library premises.	None	2 minutes	Mary Grace Palmaria Administrative Assistant II Office of the City Library
	TOTAL:	None	8 minutes
		END OF TRANSACTION