CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

REQUEST FOR CERTIFIED TRUE COPY

ABOUT THE SERVICE:

Provide assistance to the business owners for the request for Certified True Copy

OFFICE DIVISION:

OCM - Business Permits and Licensing Office

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

The General Public

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Mayor’s/Business Permit (1 photocopy)	Business Owner
Authorization Letter (if applicant is an authorized representative (1 original copy); or Company ID for Corporation/Partnership/Coop (1 photocopy); and Identification Card of authorized representative (1 photocopy)	Business Owner/Employees

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Filing of Application for certified true copy 1.1 Shall submit all the documentary requirements at Step 1, BPLO Windows 3 or 5	1.1 Receive and check for the completeness of the documentary requirements submitted 1.2 Verify the requested list from office records using the e-copy or the hardcopy. 1.3 When verified, instruct the client to proceed to Window 8 or 9 for payment of the certified true copy.	None	10 minutes	Joy T. Lames Licensing Officer III BPLO Sherie Anne T. Llacer Licensing Officer II BPLO Kayrell J. Rodillo Admin. Asst. I BPLO
2. Pay & Claim 2.1 Pay the amount indicated in the Order of Payment. 2.3 Receive the Certified True Copy of Business Permit and the corresponding Official Receipt	2.1 Shall receive payment. 2.2 Shall issue the corresponding O.R. 2.3 Shall prepare the Certified True Copy Requested 2.4. Shall bring the documents subject for certified true copy to the authorized representative for approval and signature 2.5 Stamp a dry seal. 2.6 Shall release the Certified True Copy.	P100.00/per copy	5 minutes	Roy Suministrado CO IV CTO Maria Teresa Condino RCC II CTO Bryan Carlo Cuadra RCC-II CTO Nena Egamino RC II CTO Kayrell J. Rodillo Admin. Asst. I BPLO Mark Jay Sumilang Licensing Officer IV BPLO Proceso Oabel Jr. License Inspector II BPLO
	TOTAL:	P100.00/per copy	15 minutes
		END OF TRANSACTION