CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

ISSUANCE OF IDENTIFICATION CARD AND/OR FARE MATRIX (NEW/RENEWED MTOP)

ABOUT THE SERVICE:

Provide assistance for the issuance of Identification Card and/or Fare Matrix (New/Renewed MTOP).

OFFICE DIVISION:

OCM - Business Permits and Licensing Office

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

The General Public

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Latest O.R. from LTO with for hire classification (1 photocopy or 1 original copy) Land Transportation Office 
M.T.OP. current year (1 photocopy or 1 original copy) Franchise Holder
Official Receipt as proof of payment for Identification Card and/or Fare Matrix (1 original copy) City Treasurer's Office

 

CLIENT STEPS:

CLIENT STEPS DEPARTMENT
ACTIONS		 FEES TO BE
PAID		 PROCESSING
TIME		 PERSON
RESPONSIBLE

1.1 Present the requirements at Window 7 of the City Treasurer’s Office.

1.2 Pay the miscellaneous fee for Fare Matrix printing and/or Identification Card

 

 

 

 

1.1Review/assess the submitted documents.
Receive the payment and release the O.R.

 

 

 

 

 

 

 

 

None 

 

P 20.00 for Fare Matrix

 

 P 100.00 for Identification Card

 

 

 

 

 

8 minutes 

 

 

 

 

 

 

 

 

 

 

 

Roy Suministrado
CO IV
CTO

 

 

 

 

 

 

 

 

 

 

2.1 Proceed to Window 1 of BPLO and
present the proof of payment for Fare Matrix and/or Identification Card, and Renewal of Cert. Reg. and valid ID, authorization and valid ID of rep. (if applicable)

2.2 Accept the printed Fare Matrix and/or
Identification Card

 

 

2.1 Check the O.R.

2.2 Record in the logbook,

2.3 Print and release the ID and/or Fare Matrix.

2.4 Release the Fare Matrix, and/or Identification Card

 

 

 

 

 

 

 

None 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5 minutes for Fare Matrix

5 minutes for Identification Card 

 

 

 

 

 

 

 

 

 

 

 

Rufel C. Obida
Licensing Officer I
BPLO

 

 

 

 

 

 

 

 

 

 

 

 

 
3. Proceed to Window 1 of City Treasurer's
Office for signature of the Fare Matrix and/ or
Identification Card. 		 3.1 Accept the Application and bring the documents to the TTFRB Chairman for
approval

3.2 Record and release the approved Fare
Matrix and/or Identification Card.

None 

 

 

 

 

 

 

 

10 minutes 

 

 

 

 

 

 

 

Norman E.
Calabano
Admin. Asst. I
CTO

Benilda O. De
Guzman
TTFRB Chairman
CTO

 

 

 

 

 
 

TOTAL:

 

 

 

P 20.00 for Fare Matrix


P 100.00 for Identification Card

28 minutes

 

 

 

 

  
 

 

END OF TRANSACTION

 

  

 

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