CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

NEW APPLICATION

ABOUT THE SERVICE:

Provide assistance for the processing of New Application for Motorized Tricycle Operator’s Permit (MTOP).

OFFICE DIVISION:

OCM - Business Permits and Licensing Office

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

The General Public

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Motorcycle’s Certificate of Registration (C.R.) showing that the unit is registered under the name of the applicant (1 original copy & 1 photocopy)	Land Transportation Office or Motorcycle dealer (installment basis)
Official Receipt (O.R.) of registration showing that the motorcycle/tricycle is registered under the name of the applicant (1 original copy & 1 photocopy)	Land Transportation Office/Motorcycle dealer (installment basis)
Valid Identification Card (original copy & 1 photocopy)	Issuing government agency
Voter’s Certification to the effect that the applicant is a registered voter of the City of Tayabas (Cert. should be issued within in 6 months (1 photocopy)	Commission on Elections
Valid Community Tax Certificate (CTC) (1photocopy)	Barangay Treasurer/City Treasurer’s Office

CLIENT STEPS:

CLIENT STEPS

DEPARTMENT ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Filing of Application for MTOP

1.1 Submit all the documentary
requirements for assessment at Window 1 of BPLO

1.2 Read and check the printed application
form then sign.

1.1 Evaluation, assessment, recording on logbook, encoding and printing of the
application form.

1.2 Issue the e-application form for MTOP

None

10 minutes

Rufel C. Obida
Licensing Officer I
BPLO

2. Proceed to:

2.1 Barangay Hall of your residency for
Barangay Clearance

2.2 Tourism Office for schedule of Values
Orientation and receive the stub

2.3 Traffic Management Office for
roadworthiness

2.4 Notary Public for the notarization

Fees shall be based
on the Barangay
existing revenue code

Notarial fee

5 minutes

10 minutes

5 minutes

Barangay of Residency

Tourism Office:

John Patrick R. Razalan
Tourist Receptionist I
Tourism Section

Emma R. Laplana
Admin. Aide IV
TMO

Notary Public

3.1 Pay the applicable fees at the City
Treasurer’s Office

3.2 Receive the corresponding O.R.

3.1 Check for the completeness of the documents

3.2 Accept payment and issue the
corresponding Official Receipt as proof of payment.

P 735.00

10 minutes

Roy Suministrado
CO IV
CTO

4. Submit the application form, clearance/s, documentary requirements, and O.R. from City Treasurer's Office as proof of payment and present it at Window 1 of BPLO for checking and releasing of MTOP

IV.1 Accept and check the application for
printing of Motorized Tricycle Operator's
Permit (MTOP)

IV.2 Approve the application in the system, take a photo of the applicant, and print the MOTP

IV.3 Record in the logbook and release the MTOP to the applicant

None

15 minutes

Rufel C. Obida
Licensing Officer I
BPLO

5. Proceed to Window 1 of the City Treasurer’s
Office and submit the issued MTOP for signature of the TTFRB Chairman.

5.1 Accept the Application and bring the documents to the TTFRB Chairman for approval

5.2 Record and release the approved MTOP.

None

10 minutes

Norman E.
Calabano
Admi. Asst. I
CTO

Benilda O. De
Guzman
TTFRB Chairman
CTO

6. Bring the approved MTOP to nearest Land
Transportation Office to change the classification from private to for-hire

Follow the steps at LTO in renewing the
Motor/Tricycle Certificate of Registration

LTO

7.Proceed to City Treasurer's Office of Tayabas and present the LTO documents and Frachise Cert.

7.1 Claim the Tricycle Franchise Plate and sticker

7.2 Pay for the Fare Matrix

7.1 Accept the documents and check/ verify

7.2 Issue the Tricycle Franchise Plate

7.3 Accept payment for Tricycle Fare Matrix and Issue the corresponsing Official Receipt

P20.00 for Fare Matrix

Note: no need to
pay for ID since it is
already paid

5 minutes

Norman E.
Calabano
Admin. Asst. I
CTO

8.1. Proceed to Window 1 of BPLO for the printing of Fare Matrix and Identification Card and follow the steps in securing it

8.1 Check the O.R.

8.2 Record in the logbook.

8.3 Print and release the ID and/or Fare Matrix.

8.4 Release the Fare Matrix, and/or
Identification Card

None

5 minutes

Rufel C. Obida
Licensing Officer I
BPLO

TOTAL:

P 755.00

1 hour and 20 minutes

Note: Processing of
renewal of Motor/Tricycle
Registration at LTO not
included.

END OF TRANSACTION