CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

RENEWAL APPLICATION

ABOUT THE SERVICE:

Provide assistance on the processing of Renewal Applications for Motorized Tricycle Operator’s Permit (MTOP).

OFFICE DIVISION:

OCM - Business Permits and Licensing Office

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

The General Public

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Tricycle’s Certificate of Registration (C.R.) showing that the applicant is the owner of the tricycle unit (1 photocopy)	Land Transportation Office/Motorcycle dealer (installment basis)
Official Receipt (O.R.) of registration showing that the tricycle is renewed at LTO on the previous year (1 photocopy)	Land Transportation Office
Valid identification card (1 photocopy)	Issuing government agency
MTOP issued from the previous year (1 photocopy)	Franchise Holder
Valid Community Tax Certificate (CTC) (1 photocopy)	Barangay Treasurer/City Treasurer’s Office

CLIENT STEPS:

CLIENT STEPS

DEPARTMENT ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all the documentary requirements for
assessment at Window 1 of BPLO

1.1 Read and check the printed application form, signed and proceed to Barangay Hall, Traffic Management Office and Notary Public.

1. Evaluation, assessment, recording on logbook, encoding and printing of the
application form.

None

10 minutes

Rufel C. Obida
Licensing Officer I
BPLO

2.Proceed to:

2.1 Barangay Hall of your residency for
Barangay Clearance

2.2 Tourism Office for schedule of Values
Orientation and receive the stub.

2.3 Traffic Management Office for roadworthiness

2.4 Notary Public for the notarization

Fees shall be based on the Barangay existing
revenue code

Notarial fee

5 minutes

10 minutes

Barangay of residency

John Patrick R.
Razalan
Tourist Receptionist I
Tourism Section

Emma R. Laplana
Admin. Aide IV
Traffic Office

Notary Public

3. Pay the applicable fees at the City Treasurer’s Office

3.2 Receive the corresponding O.R.

3.1. Check for the completeness of the
documents

3.2. Accept payment and issue the corresponding Official Receipt as proof of
payment.

P 560.00

10 minutes

Roy Suministrado
CO IV
CTO

4. Submit the application form, clearance/s,
documentary requirements, and O.R. from City
Treasurer's Office as proof of payment and
present it at Window 1 of BPLO for checking and releasing of MTOP

4.1 Accept and check the application for
printing of Motorized Tricycle Operator's
Permit (MTOP)

4.2 Approve the application in the system, take a photo of the applicant, and print the MOTP

Record in the logbook and release the MTOP to the applicant

None

15 Minutes

Rufel C. Obida
Licensing Officer I
BPLO

5. Proceed to Window 1 of the City Treasurer’s
Office and submit the issued MTOP for signature of the TTFRB

5.1. Accept the Application and bring the documents to the TTFRB Chairman for approval

5.2. Record and release the approved MTOP.

None

10 minutes

Norman E.
Calabano
Admin. Asst. I
CTO

Benilda O. De
Guzman
TTFRB Chairman
CTO

Bring the approved MTOP to nearest Land Transportation Office to renew the MTOP motor vehicle registration

7.1 Proceed to the City Treasurer's Office of Tayabas and present the LTO documents and Franchise Cert.

7.2 Claim the Tricycle Franchise sticker

7.3 Pay for the Fare Matrix and/ or Identification Card, if necessary

1. Accept the documents and check/verify

2. Issue the Tricycle Franchise Plate sticker

3. Accept payment for Tricycle Fare Matrix and Issue the corresponding Official
Receipt

P20.00 for Fare Matrix

P20.00 for Identification Card

5 minutes

Norman E.
Calabano
Admin. Asst. I
CTO

TOTAL:

P560.00 Payment for Renewal

P20.00 for Fare Matrix

P20.00 for Identification Card

1 hour and 15 minutes

Note: Processing of renewal of Motor/Tricycle Registration at LTO not
included.

END OF TRANSACTION