CITIZEN’S CHARTER
This is your guide to availing of services of the city government of Tayabas.
FREE USE OF COMPUTER AND INTERNET FACILITIES FOR RESEARCH AND FREE PRINTING.
ABOUT THE SERVICE:
These services provide free access to computers and the internet for research purposes, as well as free printing.
OFFICE DIVISION:
OCM - Community E-Center
TYPE OF TRANSACTION:
G2C - Government to Customer
Classification:
Simple
WHO MAY AVAIL:
All
CHECKLIST OF REQUIREMENTS:
| Checklist of Requirements | Where to secure |
| None | None |
CLIENT STEPS:
| CLIENT STEPS | DEPARTMENT ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Proceed to the Front Desk Officer to inquire about the availability of services/ facilities |
1.1 Receive the Client and conduct a preliminary interview to know the purpose of the visit. | None | 2 minutes |
Adrian R. Cabuyao |
| 2. If services/facilities are available, register in the logbook | 2.1 Check the completeness of the required information. | None | 2 minutes |
Adrian R. Cabuyao |
| 3. Proceed to the research area to avail the services. | 3.1 Provide assistance to the Client while availing the services. |
None | 20 minutes |
Adrian R. Cabuyao |
| 4. When done, proceed to the front desk officer to seek assistance with printing the documents, logging out of the logbook, and filling out the customer service feedback form. |
4.1 Provide assistance to the Client on printing documents, logging out on the logbook and in filling out the customer service feedback form. |
None | 3 minutes |
Adrian R. Cabuyao |
| TOTAL | None | 27 minutes |
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| END OF TRANSACTION |
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