CITIZEN’S CHARTER
This is your guide to availing of services of the city government of Tayabas.
RECEIVING OF INCOMING DOCUMENTS
ABOUT THE SERVICE:
This covers the receipts of incoming documents from external clients before the existence of the general community. Any departments, offices, or sections of the City Government of Tayabas may submit a letter of request when needed.
OFFICE DIVISION:
OCM - Information and Communications Technology Section
TYPE OF TRANSACTION:
G2C - Government to Customer, G2G - Government to Government
Classification:
Simple
WHO MAY AVAIL:
All
CHECKLIST OF REQUIREMENTS:
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Request Letter (1 original or 1 photocopy) | Information and Communications Technology Section |
CLIENT STEPS:
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Client will give document/s (Request Letter, Invitations, and other incoming correspondence) . |
1.1. Receives and records submitted documents or communication. |
None | 2 minutes | Ciara Maderal Senior Admin. Assistant II OCM-ICT Section |
| 1.2. ICT staff will forward the request to the Head of ICT for verification. | None | 1 minute | Ciara Maderal Senior Admin. Assistant II OCM-ICT Section |
|
| 1.3. The head of ICT will verify the request after the task has been done. | None | 5 minutes | Raymond Bermudez IT Officer II OCM-ICT Section |
|
| 1.4. ICT staff will record the request. | None | 2 minutes | Ciara Maderal Senior Admin. Assistant II OCM-ICT Section |
|
| 1.5. Release / Endorse signed document to the concerned department office/agencies, and personnel for appropriate action. |
None | 5 minutes | Ciara Maderal Senior Admin. Assistant II OCM-ICT Section |
|
| TOTAL: | None | 15 minutes | ||
| END OF TRANSACTION |