CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

APPLICATION FOR SKELETAL REMAINS EXHUMATION AND TRANSFERRING TO BONE VAULT

ABOUT THE SERVICE:

In case of failure to renew the remains shall be exhumed and the lot and apartment shall be declared vacant. Moreover, after the period of seven (7) years, remains of the burial made on apartment type niches shall be transferred to the duly constructed bone vault.

OFFICE DIVISION:

OCM - Office of the City Public Cemetery Operation

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1.Provide Burial Information (The deceased's full name and the date of death)	Cemetery Operations
2. Death Certificate (1 photocopy)	Local Civil Registrar’s Office
3. Exhumation Permit (1 photocopy)	City Health Office (SANIDAD)
4. Transfer Permit (1 photocopy)	City Health Office (SANIDAD)

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Provide burial Information	1.1 Validate the burial information in the logbook or master list of burial transactions	Bone Vault: Php1,650 (perpetual)	10 minutes	Haszel F. Salvo AA-III Laborer II CPCO
2. Proceed to City Health Office (SANIDAD)	2.1 Request for the Exhumation and Transfer Permit	Exhumation Permit: Php75.00 Transfer Permit: Php75.00	10 minutes	April Wendy S. Ponce, RN Sanitation Inspector CHO
3. Photocopy the Exhumation and Transfer Permit	3.1 Obtain a photocopy of the exhumation and transfer permit	None	3 minutes	Haszel F. Salvo AA-III Laborer II CPCO
4. Proceed to Cemetery and present your exhumation and transfer permit	4.1 Verify the documents 4.2 Issue an Order of Payment	None	5 minutes	Ramilo L. Nañez Darren B. Altez AA-III Laborer II CPCO
5.Proceed to Window 6/7 at the Treasurer's Office to pay for transferring of remains to bone vault	5.1 Review the payment, receive the official receipt	Bone Vault: Php1,650 (perpetual)	5 minutes	Maria Teresa Condino Window 6 RCC-3 CTO Roy Suministrado Window 7 SAA 2/ Computer Operator CTO
6. Photocopy the Official Receipt	6.1 Obtain the photocopy of the Official Receipt	None	3 minutes	Haszel F. Salvo AA-III Laborer II CPCO
7. Proceed to New Public Cemetery and present your Official Receipt provided	7.1 Review the Official Receipt 7.2 Discuss the transferring and exhuming of skeletal remains	None	5 minutes	Haszel F. Salvo Ramilo L. Nañez Darren B. Altez AA-III Laborer II CPCO
	TOTAL	Bone Vault: Php1,650 (perpetual) Exhumation Permit: Php75.00 Transfer Permit: Php75.00	41 minutes
		END OF TRANSACTION