CITIZEN’S CHARTER
This is your guide to availing of services of the city government of Tayabas.
PROCESSING REQUESTS FOR TOUR GUIDING
ABOUT THE SERVICE:
Tours are organized upon request of any travel agency, government agency, nongovernment organization, or any interested party inclusive of coordination with the tourist site operator/owner/proprietor. Necessary assistance such as guide, police, traffic enforcers, and first aiders are provided as well. Base on Local Code on Tourism (Ordinance 22-55) Section 29 pg. 13 Fees: Entrance Fee for areas not covered by PAMB - P 30.00 / head Tour Guide - P 500.00 / 10 pax Entrance Fee for areas covered by PAMB - P 300.00 / head Breakdown: Day Tour & Overnight Local Government Unit (for Tourism Programs) - P 50.00 Barangay (To cover improvement in facilities in the tourism destination) - P 50.00 PAMB (To cover for environmental protection and reservation) - P 200.00 Guide - P1,000.00/day 1:5 (summit) - P 7000.00/day 1:5 (camp 2) -P 400.00/day 1:5 (camp 1) *1 day starts at 6:00 AM to 4:00 PM Porter -P 1,000.00 per 15 kgs / day Tent Fee/Camp Set-up (For the organization managing the maintenance *amount to be determined area to cover by the organization and rental equipment
OFFICE DIVISION:
OCM - Tourism Administrative Section
TYPE OF TRANSACTION:
G2C - Government to Customer
Classification:
Simple
WHO MAY AVAIL:
General Public, Travel Agencies, Schools, Companies, other LGUs
CHECKLIST OF REQUIREMENTS:
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| (1 Original) Request Letter (1 Original) Tour Guiding Form (1 Original) Attendance Form |
Client |
CLIENT STEPS:
| CLIENT STEPS | DEPARTMENT ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Have the Request Letter addressed to the Tayabas City Mayor thru Mr. Koko P. Pataunia, Supervising Tourism Operations Officer/ OIC-TCAO. The request letter via email is also valid. |
1.1 The employee will receive or stamp the letter request. If via email, the email will be acknowledged and reply as soon as the email is received. |
None |
2 minute |
John Patrick P. Razalan
|
| 2. Discuss the itinerary or places intended to visit, the number of tourists to join the tour, date and time of arrival. Fill-up the Tour Guiding Form and submit the attendance form to determine the no. of pax. |
2.1 The personnel will take note of the date and time of the tour, acknowledge the Tour Guiding Form and attendance and inform the client for the fees to be collected. |
None
|
10 minutes |
John Patrick P. Razalan |
|
3. Wait for the call/ approval.
|
3.1 Call the client when the letter of request is approved by the Supervising Tourism Operations Officer and issue order of payment |
None |
2 minutes |
John Patrick P. Razalan
Koko P. Pataunia
|
| 4. Pay the fee/s at the City Treasurer’s Office, Photocopy the receipt, and submit the copy at the Office of the City Tourism Administration Section. |
4.1 Receive and keep the Xerox copy of the official receipt of payment, contact the tour guide, and facilitate the tour at the date and time requested. |
Fees are based on the Tourism Code (Ordinance 22-55) Section 29 pg. 13 |
20 minutes |
John Patrick P. Razalan |
|
TOTAL: |
Fees are based on the Tourism Code (Ordinance 22-55) Section 29 pg. 13 |
34 minutes |
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END OF TRANSACTION |
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