CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

ACCEPTANCE OF REQUEST FOR OTHER VETERINARY SERVICES

ABOUT THE SERVICE:

IECs, Spay and Neuter Operations, impounding operation, Borrowing of impounding tools, Mass Branding and Registration of Large Animals, Registration of Animal Brand and other service requests.

OFFICE DIVISION:

Office of the City Veterinarian

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All sectors in the City of Tayabas Pet owners in Tayabas and from nearby towns

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Request letter	Client

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit request letter to the staff of the City Veterinary Office	1.1. The administrator will receive the letter request, list down the client’s contact information, and advice the client to wait for notification of schedule 1.2. The administrator will consult with the City Veterinarian as to the availability of schedule (schedule of activities) for the client’s request	None	5 minutes	Armi Cecil R. Zarsuelo Admin. Officer-V CVO
2. Accept call or answer messages	2.1. The administrator will contact the client regarding the final schedule of his/her request within 2 days upon receipt of request	None	1 minute	Armi Cecil R. Zarsuelo Admin. Officer-V CVO
	TOTAL	NONE	6 minutes
		END OF TRANSACTION