CITIZEN’S CHARTER
This is your guide to availing of services of the city government of Tayabas.
RELEASING OF IMPOUNDED STRAY DOGS AND CATS FROM THE ANIMAL IMPOUNDING CENTER
ABOUT THE SERVICE:
Any person with a pet recently impounded by the Animal Control Unit of the City Veterinary Office.
OFFICE DIVISION:
Office of the City Veterinarian
TYPE OF TRANSACTION:
G2C - Government to Customer
Classification:
Simple
WHO MAY AVAIL:
General public with healthy pet dog and cat
CHECKLIST OF REQUIREMENTS:
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Previous vaccination and registration certificate (for pet previously vaccinated against rabies) (1-Original) |
Office of the City Veterinarian |
| Proof of ownership of impounded animal (1-Original) |
Client |
| Pet leash or cage |
Client |
CLIENT STEPS:
| CLIENT STEPS | DEPARTMENT ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Refer to the current master list of impounded animals posted at the bulletin board of the Veterinary Office to verify that the missing pet is at the Animal Impounding Center. Once verified, present the pet registration certificate or proof of ownership of the pet. Must bring leash or cage. |
1.1. If the Animal Control Officer confirms the description of a pet as one of the recently impounded, a Redemption of Impounded Animal form shall be prepared in duplicate. |
None |
10 minutes |
Jared A. Agudilla |
| 2. The owner of the impounded pet shall affix his/her signature in the form. | 2.1. The City Veterinarian shall affix his signature in the form. A copy shall be issued to the owner and another shall be kept as office file. |
None | 1 minute | Isagani C. Requizo, DVM City Veterinarian CVO |
|
3. Payment of impounding fee. |
3.1.Collection of animal impounding fee and pet registration fee (if applicable) and issuance of official receipt. |
P 500.00 Penalty fee for violation of Rabies Ordinance, impounded pet registered and vaccinated with anti-rabies P1,000.00 Penalty fee for violation of Rabies Ordinance, impounded pet unregistered and not vaccinated with anti-rabies P 50.00 Vaccination and registration fee (for nonvaccinated pet against rabies or if the antirabies annual booster shot is not updated) |
1 minute |
Christoffer Q. Capil |
| 4. Proceed to the Animal Impounding Center. Present the Redemption Form and official receipt, and prepare a pet leash or cage. |
5. Verify the documents presented by the client. If found in order, release the pet. | None | 3 minutes | Jared A. Agudilla Jhomar R. Alvarez Darwin E. Cortez Noel J. Leoparte Fredi C. Obra Jhan Marck R. Pagdunsolan Larry Z. Peñaflorida Animal Keeper-I CVO |
|
4. Bring released pets to the Animal Health Center for anti-rabies vaccination (if applicable). |
4.1. Vaccination of pets.
|
None | 3 minutes | Jared A. Agudilla Jhomar R. Alvarez Darwin E. Cortez Noel J. Leoparte Fredi C. Obra Jhan Marck R. Pagdunsolan Larry Z. Peñaflorida Animal Keeper-I CVO |
|
TOTAL |
P 500.00 Penalty fee for violation of Rabies Ordinance, impounded pet registered and vaccinated with anti-rabies P1,000.00 Penalty fee for violation of Rabies Ordinance, impounded pet unregistered and not vaccinated with anti-rabies P 50.00 Vaccination and registration fee (for nonvaccinated pet against rabies or if the antirabies annual booster shot is not updated) |
18 minutes |
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END OF TRANSACTION |
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