CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

TECHNICAL ASSISTANCE TO FARMERS/ WALK-IN CLIENTS

ABOUT THE SERVICE:

Client who arrives or visits the office without an appointment for inquiring about anything under the services of the Office the City Agriculture.

OFFICE DIVISION:

Office of the City Agriculturist

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All clients

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Request letter (if any) (1 original copy)	Office of the City Agriculturist

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Go to the Office of the City Agriculturist and fill-out public assistance then forward the request letter to the front desk together with the supporting documents.	1.1 Assist the client's request letter (if any). 1.2 Find out what is needed.	None	2 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Administrative Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
2.Wait for the recommendation or advise from the staff.	2.1 Assess the request letter or farmer’s query 2.2 Find out what is needed. 2.3 Assist the client to the concern person/staff	None	5 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Administrative Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
	TOTAL	None	8 minutes
		END OF TRANSACTION