CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

NATIONAL TUBERCULOSIS PROGRAM

ABOUT THE SERVICE:

CASE FINDING OF SYMPTOMATIC PATIENTS GENERAL CONSULTATION TREATMENT AND PREVENTION INFORMATION and EDUCATION REFERRAL OF CASE Ang National Tuberculosis Program ay may layunin na itaas ang kamalayan ng mamamayan hinggil sa sakit na Tuberculosis at kahalagahan ng lunas nito upang mapigilan at masugpo ang pagdami ng sakit sa lungsod

OFFICE DIVISION:

City Health Office

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

Lahat ng mamamayan ng Tayabas na nangangailangan ng pangunahing serbisyo para sa sakit na Tuberculosis

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Wala	Wala

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Magpa-interview para sa pagtatala ng personal na impormasyon, medical history, at magpakuha ng vital signs	1.1 Magsagawa ng interview, history taking at vital signs taking	Wala	15 minuto	Nurse Program Coordinator City Health Office TB DOTS CLINIC Nursing Attendant City Health Office TB DOTS CLINIC
2. Sumailalim sa health assessment at makinig sa health education tungkol sa sakit na Tuberculosis	2.1 Suriin ang pasyente at bigyan ng angkop na edukasyon hinggil sa sakit.	Wala	30 minuto	Nurse Program Coordinator City Health Office TB DOTS CLINIC Nurse Program Coordinator City Health Office TB DOTS CLINIC
3. Tanggapin ang referral kung kinakailangan	3.1 Magbigay ng referral kung kinakailangan	Wala	3 minuto	Nurse Program Coordinator City Health Office TB DOTS CLINIC Nurse Program Coordinator City Health Office TB DOTS CLINIC
4. Tumalima sa rekomendasyon ng NTP Nurse Coordinator.	4.1 Magbigay ng request para sa angkop na eksaminasyon 4.1.1 For new cases with symptoms - tanggapin ang request for x-ray at sputum test 4.1.2 For retreatment cases - tanggapin ang referral form for x-ray at sputum test 4.1.3 For children 14 y/o and below; PPD by schedule	Wala	5 minuto	Nurse Program Coordinator City Health Office TB DOTS CLINIC Nurse Program Coordinator City Health Office TB DOTS CLINIC
5. Bumalik sa takdang araw para sa resulta ng eksaminasyon	5.1 Talakayin sa pasyente ang resulta ng isinagawang eksaminasyon at magbigay na angkop na rekomendasyon para sa pagpapatuloy ng paggagamot at referral sa doctor kung kinakailangan	Wala	20 minuto	Nurse Program Coordinator City Health Office TB DOTS CLINIC Nurse Program Coordinator City Health Office TB DOTS CLINIC
	TOTAL:	Wala	1 oras, 13 minuto
		END OF TRANSACTION