CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

REVIEW OF BARANGAY ORDINANCE/KAPASIYAHAN NG BARANGAY

ABOUT THE SERVICE:

Assistance provided to Sangguniang Barangay requesting review of its enacted barangay ordinance

OFFICE DIVISION:

Office of the Secretary to the Sangguniang Panlungsod

TYPE OF TRANSACTION:

G2G - Government to Government

Classification:

Simple

WHO MAY AVAIL:

Sangguniang Barangay Chairperson; Sangguniang Kabataan Chairperson; Barangay Kagawad; Barangay Secretary; Barangay Treasurer; Sangguniang Kabataan Secretary, Sangguniang Kabataan Treasurer, Lupong Tagapamayapa; BRK; BHW; BNS; BARC

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. One (1) originally signed Request Letter by the applicant/ client	1. Applicant/Client supplied
2. One (1) photocopy of Barangay Ordinance	2. Sangguniang Barangay

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Client approaches staff on duty, registers and signs in the public assistance logbook indicating purpose of visit	1.1 Assist client concern	None	2 minutes	Amara Hilda Z. Rondilla Administrative Officer I Secretary Office
2. Client provides details relative to the barangay ordinance	2.1 Staff records details	None	2 minutes	Amara Hilda Z. Rondilla Administrative Officer I Secretary Office Jerome R. Suarez Legislative Officer IV Secretary Office
3. Client awaits results of initial review	3.1 Staff performs initial review	None	8 minutes	Amara Hilda Z. Rondilla Administrative Officer I Secretary Office Jerome R. Suarez Legislative Officer IV Secretary Office
4. Client provided with next step(s) to take on the request	4.1 Staff provides advise and discuss on next course of action, unless the review material is sufficient already	None	8 minutes	Amara Hilda Z. Rondilla Administrative Officer I Secretary Office Jerome R. Suarez Legislative Officer IV Secretary Office
5. Client fills in required fields of Customer Service Feedback Form	5.1 Staff stamps date and time and signs returned Customer Service Feedback Form, put the Form in the Feedback Dropbox	None	2 minutes	Amara Hilda Z. Rondilla Administrative Officer I Secretary Office Jerome R. Suarez Legislative Officer IV Secretary Office
	TOTAL	None	22 minutes
		END OF TRANSACTION