CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

SUPPORT FOR THE ACCREDITATION OF POs, NGOs, CSOs AND OTHER ORGANIZATION

ABOUT THE SERVICE:

Assistance for the proper accreditation process and procedure provided to POs, NGOs, CSOs and Other Organizations who are applying for a Sangguniang Panlungsod Accreditation Certificate.

OFFICE DIVISION:

Office of the Secretary to the Sangguniang Panlungsod

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. One (1) photocopy of duly accomplished and signed Application Form for Accreditation	1. Sanggunian Office, Records Officer desk
2. One (1) photocopy Board Resolution	2. Applicant/Client supplied
3. One (1) photocopy of Certificate of Registration issued by either SEC, DOLE, DTI, or CDA	3.1. SEC Headquarter, Salcedo Village, Makati City
	3.2. DOLE Headquarter, Intramuros, Manila
	3.3 DTI Headquarter, Gil Puyat, Makati City
	3.4 CDA Headquarter, Quezon Ave, Diliman, Quezon City
4. One (1) photocopy of document showing List of Current Officers and Members	4. Applicant/Client supplied
5. One (1) photocopy of document showing Original Sworn Statement stating that the organization is independent, non-partisan organization and that it will retain its autonomy while pursuing the advancement of the people’s interest through its membership in a local special body	5. Sanggunian Office, Records Officer desk
6. One (1) photocopy of document showing Annual Accomplishment Report of the organization	6. Applicant/Client supplied
7. One (1) photocopy of document showing Financial Statement of the organization	7. Applicant/Client supplied
8. One (1) photocopy of document showing Profile indicating the purposes and objectives of organization	8. Applicant/Client supplied
9. One (1) photocopy of document showing Minutes of the Meeting of the organization	9. Applicant/Client supplied
10. For CSO applying to be members of the Local School or Health Board: Photocopy of the profiles of at least three (3) individuals in the organization that will verify their involvement in the health or education sector	10. Applicant/Client supplied
11. One (1) photocopy of Certification from Tayabas PNP that the group is not involved in any subversive activities	11. Tayabas PNP Station, Brgy. Baguio, Tayabas City

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Client approaches staff on duty, registers and signs in the public assistance logbook indicating purpose of visit	1.1 Assist client concern	None	2 minutes	Amara Hilda Z. Rondilla Administrative Officer I Secretary Office
2. Client provides details of accreditation application	2.1 Staff assess details provided	None	2 minutes	Maya Krista O. Ybera Administrative Officer IV Secretary Office
3. Client receives checklist provide as guideline of the accreditation application	3.1 Issues checklist on accreditation application 3.2 Provide other relevant information the client should know or do	None	2 minutes	Maya Krista O. Ybera Administrative Officer IV Secretary Office
4. Client fills in required fields of Customer Service Feedback Form	4.1 Staff stamps date and time and signs returned Customer Service Feedback Form, put the Form in the Feedback Dropbox	None	2 minutes	Maya Krista O. Ybera Administrative Officer IV Secretary Office
	TOTAL	None	8 minutes
		END OF TRANSACTION