CITIZEN’S CHARTER

TRAINING REQUEST

ABOUT THE SERVICE:

This process facilitates requests for commonly conducted training programs by the Tayabas DRRM Office, such as Standard First Aid, Basic Life Support, and BDRRM Orientation. Upon receiving a formal request letter endorsed by the Office of the City Mayor, the Administrative and Training Section, together with the Head of Office, reviews and evaluates the request. A qualified trainer is then assigned, the schedule is confirmed, and the requested training is delivered. This ensures that the training programs are effectively tailored to meet the needs of the community while supporting disaster preparedness and capacity building initiatives.


OFFICE DIVISION:

Disaster Risk Reduction and Management Office

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All


CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Copy of request letter with endorsement or note from the office of the City Mayor (1 xerox or original copy) Administrative and Training Section

 

CLIENT STEPS:

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client presents the letter of request along with endorsement or note from the Office of the Mayor 1.1 Accept and record the letter None  10 Minutes Sheryl S. Pabularcon/
Glaiza Z. Yanilla
Local DRRM Assistant

DRRMO
or
Joebeth P. Butiong
Nursing Attendant II
DRRMO
  1.2 Assign a Trainer who will handle the request None 15 Minutes Rosario P. Bandelaria
CGDH-1/ Local DRRM 
Officer
DRRMO
2. Client will receive confirmation and the finalized schedule of the training 2.1 Trainer notes the schedule and marks it on the calendar None 15 Minutes Sheryl S. Pabularcon/
Glaiza Z. Yanilla
Local DRRM Assistant

DRRMO
or
Joebeth P. Butiong
Nursing Attendant II

DRRMO
3. Client will receive the training as scheduled 3.1 Conduct the training and submit a post-activity report None Depends on the requested training Sheryl S. Pabularcon
Local DRRM Assistant

Local DRRMO
or
Winald O. Quinsanos
Local DRRM Officer I
Local DRRMO
  TOTAL None 40 minutes  
    END OF TRANSACTION    

 

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