CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

APPLICATION ON CROP INSURANCE FROM THE PHILIPPINE CROP INSURANCE (PCIC)

ABOUT THE SERVICE:

Crop insurance provides protection to farmers against losses arising from natural calamities, plant diseases and pest infestations of their palay and corn as well as other crops.

OFFICE DIVISION:

Office of the City Agriculturist

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All Tayabasin Farmers

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Valid ID (1 Photocopy with 3 signatures)	Personal
RSBSA code number	Personal

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Go to the Office and fill-out public assistance then forward the request letter or query to the front desk (if any).	1.1 Assist the client's request letter (if any). 1.2 Find out what is needed.	None	2 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Administrative Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
2. Register to the Registry System for Basic Sectors in Agriculture (RSBSA) (if not yet registered), if otherwise, proceed to the next step.	2.1 Assist in the registration of the client to RSBSA (if the client is not yet registered, if otherwise, 2.2 Proceed to the next step.	None	15 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office
3. Fill-out the application form of the crop insurance and attach the required documents.	3.1 Assist in answering the application form of the crop insurance.	None	15 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Administrative Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
4. Wait for the approval of the application for the crop insurance.	4.1 Placing of RSBSA code to the application form 4.2 Wait for it to be picked-up by the insurance representative of the PCIC.	None	1 day Depends upon the availability of the insurance representative	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office Insurance Representative from PCIC
	TOTAL:	None	1 day and 32 minutes
		END OF TRANSACTION