CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

APPLICATION ON NOTICE OF LOSS- CROPS

ABOUT THE SERVICE:

Claim of Notice of Loss of PCIC is only applicable to farmers who have filed their crop insurance. In case of loss/ damage, the insured farmer or nearest of kin shall perform the following procedures. File the Notice of Loss within 7 days after the occurrence of damage and 20 days before harvesting.

OFFICE DIVISION:

Office of the City Agriculturist

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All Tayabasin Farmers

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Valid ID (1 photocopy with 3 signatures)	Personal
Picture of the crop damaged (1 or 2 clear printed copy on bond paper, colored)	Personal

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Go to the Office and fill-out public assistance then forward the request letter or query to the front desk (if any).	1.1 Assist the clients request letter (if any) 1.2 Find out what is needed.	None	2 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
2. Fill-out the application form for the Notice of Loss of the crop insurance and attach the required documents.	2.1 Assist in answering the application form of Notice of Loss.	None	15 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
3. Wait for the approval of the application of notice of loss and the adjustment schedule of the PCIC.	3.1 Encode the application of the notice of loss 3.2 Forward the NL to the PCIC via email. 3.3 Wait for the remarks of the PCIC. (If approved, the PCIC will contact the client thru text and if denied, the client will receive a denial letter that will be forwarded to the Office of the City Agriculturist).	None	1 day Depends upon the availability of the insurance representative	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Naga Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office Insurance Representative from PCIC
	TOTAL:	None	1 day and 17 minutes
		END OF TRANSACTION