CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

ISSUANCE OF FARMERS CERTIFICATION FOR AGRICULTURAL LOAN PURPOSE

ABOUT THE SERVICE:

Client who wants to ask for farmers certification proof that they are Tayabas Farmer and have RSBSA records.

OFFICE DIVISION:

Office of the City Agriculturist

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All Tayabasin Farmers

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Barangay Clearance (1 photocopy)	Barangay Chairman
Certification from BARC (1 photocopy)	Barangay BARC
Valid ID (1 photocopy)	Personal
Farm Plan (1 original, 1 photocopy)	Bank Debtor
Certificate payment (1 photocopy)	Treasurer’s Office
RSBSA registration	Office of the City Agriculturist

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Go to the Office and fill-out public assistance then forward the request letter or query to the front desk (if any).	1.1 Assist the client's request letter (if any). 1.2 Find out what is needed.	None	2 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Administrative Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
2. Register to the Registry System for Basic Sectors in Agriculture (RSBSA) (if not yet registered), if otherwise, proceed to the next step.	2.1 Assist in the registration of the client to RSBSA (if the client is not yet registered, if otherwise, 2.2 Proceed to the next step.	None	15 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office
3. Submit complete requirements to the staff available	3.1 Assist in completing the required documents in processing the farmers certification	None	10 minutes	Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office
4. Pay farmer’s certification fee to the Office of the City Treasurer and have it photocopied.	4.1 Wait for the client to pay the farmer’s certification fee.	₱ 50.00	10 minutes	Office of the City Treasurer
5. Wait for the Approval and signature to the required documents of the assigned AEW.	5.1 Sign the required documents by the assigned AEW.	None	5 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office
6. Receive the farmers Certification.	6.1 Record and Issue the Farmers certificate to the client.	None	10 minutes	Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office
	TOTAL	₱ 50.00	52 minutes
		END OF TRANSACTION