CITIZEN’S CHARTER

This is your guide to availing of services of the city government of Tayabas.

REGISTRATION ON REGISTRY SYSTEM FOR BASIC SECTOR IN AGRICULTURE (RSBSA)

ABOUT THE SERVICE:

Tayabas farmers who want to have a record in the Registry System for Basic Sector in Agriculture (RSBSA). It is a registry system of farmers, fisherfolk, and farm laborers that serve as a targeting mechanism for the identification of beneficiaries for different agriculture-related programs and services of the government.

OFFICE DIVISION:

Office of the City Agriculturist

TYPE OF TRANSACTION:

G2C - Government to Customer

Classification:

Simple

WHO MAY AVAIL:

All Tayabasin Farmers

CHECKLIST OF REQUIREMENTS:

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Valid ID (1 photocopy with 3 signatures)	Personal
2x2 ID picture (if new registrant only)	Personal
Land title (if land owner only, 1 Photocopy)	Office of the City Agriculturist

CLIENT STEPS:

CLIENT STEPS	DEPARTMENT ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Go to the Office and fill-out public assistance then forward the request letter or query to the front desk (if any).	1.1 Assist the client's request letter (if any). 1.2 Find out what is needed.	None	2 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Ma. Cecilia C. Flores Administrative Assistant II Agriculture’s Office Roilene Jane L. Saavedra Administrative Assistant I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office
2. Fill-up the RSBSA form and barangay certification (for non-land owners).	2.1 Assist the client in answering the RSBSA form	None	15 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office
3. Fix signatures from the barangay chairman, barangay councilor, City Agriculture Office and the City Agriculture and Fishery Council President in the necessary documents.	3.1 Wait for the client to fix signatures.	None	1 day Depends upon the client’s schedule	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office Rommel N. Abuyan City Agriculturist Agriculture’s Office
4. Return all the requirements including the RSBSA form	4.1 Assess and leave a remark for the registration	None	10 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office
5. Accept a RSBSA reference number slip of the registration	5.1 Process and encode the RSBSA	None	5 minutes	Rosela G. Daluraya Administrative Officer I Agriculture’s Office Christine Rose T. Nagar Administrative Aide III Agriculture’s Office Herminia V. Ladines Leovina C. Flores Agriculturist II Agriculture’s Office Realyn C. Agudilla Agriculturist I Agriculture’s Office Gian Mae D. Nanea Abner A. Zubieta Evangeline R. Daluraya Andrea Monique P. Villa Veronica L. Reyes Agricultural Technologist Agriculture’s Office Fritz Robenick B. Tabernilla Engineer IV Agriculture’s Office
	TOTAL	None	1 day and 22 minutes
		END OF TRANSACTION