privacy policy


Effective Date: September 11, 2023



Welcome to the official website of the Local Government Unit (LGU) of the City of Tayabas. Protecting your privacy and securing your personal information is a top priority for us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.


1. Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our website. This may include but is not limited to your name, email address, phone number, and other contact details.

b. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, the pages you visit, and other technical data automatically collected by our web servers or third-party analytics tools.


2. How We Use Your Information

a. Personal Information: We use your personal information for the following purposes:

  •  To respond to your inquiries, requests, or feedback.
  • To send you updates, and/or notifications if you have subscribed to our services.
  • To process and manage any transactions or services requested by you.
  • To comply with legal and regulatory requirements.

b. Non-Personal Information: We use non-personal information for statistical and analytical purposes to improve our website’s content, functionality, and user experience.


3.  Data Security


We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.


4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with authorized personnel within the LGU and with trusted third-party service providers who assist us in operating our website and providing services to you. We ensure that any third parties with access to your information are bound by strict confidentiality and data protection obligations.


5. Your Privacy Choices


a. Access and Correction: You have the right to access, correct, or update your personal information. You may contact us to request access to your information or to make changes.

b. Opt-Out: You may opt out of receiving promotional emails or newsletters by following the unsubscribe instructions provided in such communications.


6.  Changes to this Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this Privacy Policy periodically for any updates.


7. Contact Us

If you have questions or concerns about our Privacy Policy or the way your personal information is handled, please contact us.


8. Consent


By using our website, you consent to the terms of this Privacy Policy.



Effective Date: September 11, 2023


This privacy policy governs the use of the software application named Tayabazen App (“Application”) for mobile devices incorporated with the system procured and now being managed by the Local Government Unit of the City of Tayabas. (“LGU – Tayabas”) through its Information and Communications Technology (ICT) Section. The Application is used to provide the LGU’s constituents with a variety of online services. This app is integrated with the smart ID, which may be used by citizens to access services offered by the local government and conduct transactions with it.

1. Information Collected
a. User-Provided Information:

The Application allows users to log in to their pre-existing accounts with the local government of Tayabas City. To facilitate logging in, the application will collect the following information from the user:

  • Mobile number
  • PIN

Other personally identifiable user data may be gathered, such as user-identified product names and codes, service preferences, locations, and addresses depending on the kind of service the user uses, information may be gathered.

b. Automatically Collected and Real-time Information

Additionally, the application may automatically gather some data, including but not limited to the model of mobile device in use, its unique ID, its MAC address, its mobile OS version, and/or its location.

2.    Use of Information

LGU – Tayabas City collects this information for the following purposes:

  1. To provide customized services to the user
  2. To help monitor and improve the services to users

3. Third-Party

The information collected is solely owned by LGU Tayabas City.

4. Security
Your information’s confidentiality is something we take seriously. To protect the information we process and maintain, we offer physical, electronic, and procedural safeguards. We only allow authorized personnel and contractors who need the information to use, develop, or upgrade our application to have access to this information.

5. Changes to this Privacy Policy
This Privacy Policy may be modified periodically for any reason, and we’ll let you know by posting the revised privacy statement at and sending you an email or text message. You are urged to review this privacy statement frequently for any updates, as continuous usage will signify your agreement to all revisions. The history of this policy is available here.

6. Your Consent
You agree that we may process your information as described in this Privacy Statement and any updates made by LGU Tayabas City by using the Application. “Processing” refers to the use of cookies on a computer or mobile device or to any use or handling of data, including but not limited to the gathering, storing, erasing, using, combining, and disclosure of data, all of which will take place in the Philippines. Your information will be transferred, processed, and kept in accordance with Philippine privacy standards even if you live outside the Philippines.

7. Contact Us
If you have any questions regarding privacy while using this Application, or have questions about our practices, please contact us via email at


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