FRONTLINE SERVICE: Civil Society Organization (CSO) Reception Desk
SCHEDULE OF AVAILABILITY OF SERVICE: Monday to Friday, 8:00 AM to 5:00 PM (No Noon Break)
WHO MAY AVAIL OF THE SERVICE: Civil Society Organizations, People’s Organization, NGOs
a) For CSO Accreditation
➤ Duly accomplished Application Form for Accreditation;
➤ Board Resolution;
➤ Certificate of Registration issued by Registering Government Agency;
➤ List of Current Officers and Members;
➤ Original Sworn Statement stating that the organization is an independent, non-partisan
organization and that our organization will retain its autonomy while pursuing the
advancement of the peoples’ interest through its membership in a local special body, after
satisfying all the requirements and set criteria, as stated in DILG Memorandum Circular,
and after securing a Certificate of Accreditation from the Sangguniang Panlungsod;
➤ CY Annual Accomplishment Report;
➤ CY Financial Statement;
➤ Profile indicating the purposes and objectives of our organization;
➤ Copy of the Minutes of the CY Meeting of the organization;
➤ Photocopy of profiles of at least three (3) individuals in the organization that will verify
their involvement in the health or education sector; and
➤ Certification from Tayabas PNP that the group is not involved in any subversive activities.
b) For other CSO-related concerns and inquiries
➤ None (depending on the nature of transaction)
PROCESSING TIME: 20minutes
HOW TO AVAIL OF THE SERVICE:
|STEP||PROCEDURES||ACTION OFFICER||PERSON IN CHARGE||DURATION OF ACTIVITY||FORM|
|1||Proceed to CSO
the CSO Desk
Submit all Accreditation supporting documents.
|CSO Desk Officer
of the documents
Upon determination orderliness of the submitted documents, the CSO Desk Officer will stamp “received” the Application Letter.
The CSO Desk Officer will advise the client to wait for the notification from Sangguniang Panlungsod on the date of claiming the Accreditation Certificate.
If the submitted documents are incomplete or not in order, the CSO Desk Officer will return them to the client with corresponding notes and advise.
|CSO Desk Officer- WSTomines/Mareniz a Serrano||20minutes||Application Form for Accreditation / Original Sworn Statement/ Profile Form|
|2||Fill-up Customer Service Feedback Form||Receive and acknowledge accomplished Customer Service Feedback Form||CSO Desk Officer- WSTomines/Mareniza Serrano/PACD Officer-on-Duty||Customer Service Feedback Form: Form 1 – ‘end of transaction’ feedback form available in the offices Form 2 – ‘random survey’/walk- in complaint form available in PACD.|
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