COOPERATIVE DEVELOPMENT SERVICES
FRONTLINE SERVICE: Provide technical assistance to parties involved in the creation and development of economically competitive and socially responsible local cooperatives.
SCHEDULE OF AVAILABILITY OF SERVICE: Monday to Friday (8:00 AM to 5:00 PM)
WHO MAY AVAIL OF THE SERVICE: Cooperatives, People’s Organizations, Non-Governmental Organizations
DOCUMENTS NEEDED: None
PROCESSING TIME: 11minutes
FEES: Free
HOW TO AVAIL OF THE SERVICE:
| STEP | APPLICANT/CLIENT | ACTION OFFICER | DURATION OF ACTIVITY | PERSON IN CHARGE | FORM |
|---|---|---|---|---|---|
| 1 | Cooperative Orientation • Proceed to the Cooperative Development Office to request for assistance in cooperative orientation/PMES. • Completely fill-up the request form then submit to the receiving staff. |
• Receive the clients to the office. Make preliminary interview to establish profiling and the purpose of the visit. Then give the client a pro-forma request form. • Receives the form, review for completeness or required inputs then advices the client of the next step. |
2minutes 2minutes (to be notified of the date of orientation) |
Gener B. Abordo/ Maylin O. Villa |
Cooperative Orientation Request Form Pro-forma Request Form |
| 2 | Pre-Registration Seminar or Pre-Cooperatives • Proceed to the Cooperative Development Office to request for assistance on Pre-Registration Seminar of Pre-Cooperative. • Completely fill-up the request form then submit to the receiving staff. |
• Receive the clients to the office. Make preliminary interview to establish profiling and the purpose of the visit. Then give the client a pro-forma request form. • Receives the forms, review for completeness or required inputs then advices the client of the next step. |
2minutes 2minutes (to be notified of the date of Pre-Registration Seminar) |
Maylin O. Villa/ Ladylyn O. Jalbuena |
Customer Service Feedback Form: Form1- end of transaction feedback form available in the offices. |
| 3 | CDA Cooperative Registration Procedure • Proceed to the Cooperative Development Office to inquire about the CDA Cooperative Registration Procedure |
• Send/transmits the request to CDA Regional Office for approval. • Receive the clients and conduct a preliminary interview to establish the profiling and purpose of the visit. Then proceed with the orientation or discuss the procedures involved in CDA Cooperative Registration |
5minutes | Maylin O. Villa/ Ladylyn O. Jalbuena |
form2- random survey/walk-in complaint dorm available in PACD. |
| 4 | Schedule of Training/Seminars for Cooperatives • Proceed to the Cooperative Development Office to inquire on the Schedule of Trainings/Seminars for Cooperatives |
• Receive the clients to the office. Make preliminary interview to establish profiling and the purpose of the visit. Then inform the client of the upcoming training/seminar schedules. | 2minutes | Ruth S. Rondilla | |
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