ISSUANCE OF CERTIFICATION CERTIFICATE OF EMPLOYMENT AND COMPENSATION SERVICE RECORD

About the Service: Certifications are the common documents being requested by LGU Officials and Employees. The documents are usually attached in claims for GSIS and PAG-IBIG. It is also a requirement in Loan application.

Who May Avail of the Service: LGU Officials and Employees

Schedule of Availability of Service: Monday to Friday: 8:00 a.m. to 5:00 p.m.


HOW TO AVAIL OF THE SERVICE:

END OF TRANSACTION
STEP Applicant/ Client ACTION OFFICER Duration of Activity Person in Charge FORM
1











Fill out and submit Freedom of Information (FOI) form for the request of Service Record and/or Certificate of Employment.





1. HRMO Staff- System Administrator of PMIS will receive the Freedom of Information form

2. Retrieve from computer database employee’s service record data/COE



3 minutes


5 minutes


Mary Jane Z. Calupig- CGDH1- HRMO

Laarnie S. Palambiano – HRMO II



Freedom of Information Form Customer Service Feedback Form;

Form 1-‘end of transaction’ feedback form available in the offices
    3. Prepare and Print Service Record/ Certificate of Employment

4. Head of HRMO will review and sign the service record/certificate of employment
5 minutes


10 minutes


Ms. Aira R. Tabernilla- Administrative Assistant II (HRMA)



Form 2- ‘Random survey’ Walk-in complaint form available in PACD




    5. Release Service Record and/or Certificate of Employment to the requestee
5 minutes
   
END OF TRANSACTION

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