Repair/maintenance/Construction of Infrastructure Projects
FRONTLINE SERVICE: Repair/maintenance/Construction of Infrastructure Projects
SCHEDULE OF AVAILABILITY OF SERVICE: Site Inspection: Mondays to fridays; 8am – 5:pm | Processing of Documents; Mondays – Fridays 8am to 5pm
WHO MAY AVAIL OF THE SERVICE: General Public/Barangay Officials
DOCUMENTS NEEDED: Letter Request/Brgy. Resolution specifying the service nedded
PROCESSING OF DOCUMENTS: 1-7days
FEES: N/A
HOW TO AVAIL OF THE SERVICE:
| PROCEDURES | ACTION OFFICER | PERSON IN CHARGE | DURATION OF ACTIVITY | FORM | |
|---|---|---|---|---|---|
| Submit Request to the personnel in-charge Schedule for a site inspection with the personnel in-charge Participate in the site inspection |
1. Staff receives the request and submits the same to the Municipal Engineer 2. City Engineer evaluates the request and endorses it to the Architect/Engineers 3. Preparation of Program of work 4. Transmital of program of works |
Engr. Sergia Dapito Engr. Chrisrtian Tamaño Engr. Sergia Dapito Engr. Sergia Dapito |
3minutes 3minutes 3days 3minutes |
Customer Service
Feedback Form:
Form 1 – end of
transaction feedback form
available in the offices
Form 2 – random survey/
walk-in complaint form
available in PACD Program of Work |
|
| 1. Receiving of final plan from the City Architect’s Office 2. Preparations of Program of Works, PERT,/CPM,Specifications 3. Evaluation and review of Documents 4. Recommendation and review of documents 5. Transmittal of Documents to the other concerned agencies for approval 6. Implementation of the project |
Mrs. Karen Reyes Engr. Jhumar Naynes Engr. Paul Michael Salvan Engr. Francis Pacaigue Engr. Suzette Verdara Engr. Rayross Yacaba Engr. Christian Tamaño Technical Staff Engineering Department |
3minutes 5-10days (depending on scope of works) 1day 30minutes 1-2days |
Program of Works,PERT,CPM,Specification Customer Service Feedback Form: Form 1 – end of transaction feedback form available in the offices Form 2 – random survey/ walk-in complaint form available in PACD |
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